We built this for Recuro Health
This isn't a slide deck. It's a working AI agent that answers real member questions about Recuro's virtual urgent care, behavioral health booking, prescription refills, eligibility and dependents, billing, and app or portal troubleshooting. Try it.
Try the Chat Agent
Ask how to start a virtual urgent care visit, how to book therapy, what's included in your benefit, how to add a dependent, or troubleshoot the Recuro app.
In production, the widget's appearance and behavior are fully customizable to match Recuro's brand.
What Lorikeet Can Deliver for Recuro Health
Built around real member scenarios — virtual urgent care, behavioral health and psychiatry booking, prescription refills, eligibility and family coverage, billing, and app or portal troubleshooting.
Natural Conversations
Members describe symptoms or questions in their own words. Lorikeet understands context, asks the right follow-ups, and routes — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Recuro app, on the phone, or via text.
HIPAA & Crisis-Safe
Built for telehealth. Guardrails escalate medical emergencies to 911 and behavioral health crises to 988 before answering anything else.
24/7 Availability
Members don't wait for business hours. Lorikeet handles visit booking, refill requests, eligibility questions, and app troubleshooting around the clock.
Ready for Your Systems
In production, connects to Recuro's eligibility file, the visit scheduler, the pharmacy network, and the billing platform. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Recuro Health. Real logic for real member scenarios.
Mapped Your Scenarios
Virtual urgent care visit, virtual therapy and psychiatry booking, prescription refills, eligibility and dependents, billing and copays, and app or portal troubleshooting.
Added Your Knowledge
What's included in the Recuro benefit, how virtual urgent care works, how to book behavioral health, prescription refill paths, dependent eligibility, and the billing posture.
Set the Safety Controls
Medical emergency → 911 before anything else. Behavioral health crisis → 988 with warmth. No clinical advice. HR routing for enrollment changes the agent can't make.
Went Live
Chat is working right now. Ready to connect to Recuro's actual eligibility file, the visit scheduler, and the pharmacy network.
Ready to Add the World's Best CX AI?
Connected to your actual eligibility file. Handling your real volume across primary, behavioral, and occupational virtual care. This sandbox is just the start.
Finish Setting Up Your Sandbox